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Info

Rationale for the change

The rationale for introducing inactive enrolments is to prevent data loss associated with user removal and subsequent reinstatement.

Instead of completely removing a user enrolment from the course and their associated data from a system, their enrolment status is changed to inactive. This allows the data to be preserved and easily reactivated if the user is reinstated.

Note

Notes on inactive Teachers and wrong sections displayed

The following are an unintended effects of move to display student inactive enrolments:

  1. Instructors entirely removed from a course are listed as inactive.

  2. Previous sections for users are still displayed.

    1. Students and instructors moved from one section to another are also listed as inactive in the sections they have been removed from.

    2. However, unlike removing users entirely from a course, there is no inactive tag visible to instructors for those who have changed sections. Instead, instructors see all the sections a user is and was part of.

      Expand
      titleHow to view which section a student belongs to?

      Click the student's name > Click the student's name again on the sidebar that appears on the right of your screen >Scroll to bottom of the page, and take note of the active Section. Inactive section(s) will have a 'Restore' label in it.

      Inactive section(s) will not be visible to the student thus, it is safe to ignore the previous section(s) listed there as per described in point 2b above. You do not need to do anything further.

Who sees the inactive users?

  1. While instructors see inactive users in People, students cannot see inactive students nor inactive instructors. This can be verified by using Student View in People.

  2. Also, for instructors who have been removed from a section, the students do not see the instructor in that section any more.

The students do not see the wrong information.

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